Primrose have achieved ISO9001:2015 certification following a rigorous assessment of their quality management systems.
The International Organization for Standardization sets out the criteria for a quality management system called ISO9001. This global standard is based on several quality management principles including a strong customer focus, the motivation and performance of management, organisational processes and continual improvement.
Fraser Wright, Buyer, who led the assessment and certification process said “We are delighted achieve certification which recognises Primrose’s commitment to ensuring that customers get a consistent, good quality service. I believe application of the standard will help us meet the needs of customers and project stakeholders while also ensuring we meet statutory and regulatory requirements”