Our organisation is built on the principles of first-rate service and professionalism; Primrose has always sought to exceed expectations and shatter preconceptions.
By acting as a project manager (and not just another garden room company) we embrace responsibility and take ownership to deliver the entire scheme, helping clients to actually enjoy the sometimes daunting prospect of undertaking a project.
We encourage constant open communication to achieve mutual understanding and trust; an approach, which we feel, is the reason almost all our business is gained through recommendations.
Our teams centre around an experienced core of long-serving senior craftsmen whose combined experience provide the knowledge and leadership to make even the most challenging project run smoothly. We treat our people well and, as a result, have a very low turnover of staff with many of our people having served for over ten years.
We have strict procedures concerning respecting our community. Our people understand the part they play in maintaining our values. That means no radios, no inconsiderate parking, tidy working and always being polite and approachable.
Our bespoke garden rooms service combines our wealth of experience delivering high-end construction projects, with the local personal service that comes from having a retained team of long-serving local craftspeople. Unlike some national garden room builders, we do not subcontract and we do not keep you waiting for months and all projects are overseen by the business owner. Additionally.
Our operations manger (Steve), from our base in the Wye Valley, oversees projects in Hereford, Monmouthshire and surrounding areas as well as checking in on the Hertfordshire-based teams as required.
If you think that this level of service sounds expensive, think again, a Primrose garden room typically costs less than a standardised and mass-produced garden room from the market leaders.